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Privacy Notice
BISSELL Employees Credit Union
Privacy Notice
BISSELL Employees Credit Union is committed to providing you with financial
products and services to meet your needs and help you reach your financial
goals. We are required by law to give you this privacy notice. If after
reading this notice you have any questions, please contact us at 616-791-0631.
What follows is a description of the information we collect and disclose,
including the parties who receive nonpublic information from us as we
conduct the business of the credit union.
Information We Collect About You
We collect information about you from the following sources:
- Information we receive from you on applications and other forms;
- Information about your transactions with us or others with your consent;
- Information we receive from a credit reporting agency;
- Information obtained when verifying the information you provide on an application or other forms. This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.
We may disclose all of the information we collect, as described above.
Parties Who Receive Information from Us
We may disclose nonpublic personal information about you to the following types of third parties:
- Financial companies, such as insurance companies and mortgage service companies providing member services to the credit union
- Non-financial companies, such as, consumer reporting agencies.
Disclosure of Information to Parties that Provide Services to Us
We may disclose all of the information we collect, as described above to the companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. We only work with companies who agree to maintain strong confidentiality protections and limit the use of information we provide. We may disclose information about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, and follow your instructions as you authorize or protect the security of our financial records.
Disclosure and Protection of Information About Members:
It is the policy of this credit union that the officers, directors, members of committees and employees must hold in confidence all transactions with it's members and all information respecting their personal affairs, and to not disclose any non-public personal information except as may be permitted or required by law. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
What Members Can Do to Help:
BISSELL Employees Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
- Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen.
- Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
- Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.
- Let us know if you have questions. Please do not hesitate to
call us - we are here to serve you!
Sincerely,
BISSELL EMPLOYEES CREDIT UNION
Board of Directors
